Chapter | | Page |
1 | Introduction | 1 |
2 | History of Work Measurement | 3 |
3 | Charting Symbols | 9 |
4 | Operation Process Charts | 13 |
5 | Flow Process Charts and Flow Diagrams | 17 |
6 | Left Hand - Right Hand Charts | 27 |
7 | Multiple Activity Charts | 31 |
8 | The Normal Distribution and the Poisson Distribution | 35 |
9 | Quality Standards and Continuous Improvement | 47 |
10 | Learning Curves | 51 |
11 | Job Analysis and Data Collection Techniques | 67 |
12 | Anthropology and Anthropometry | 75 |
13 | Human Factors Engineering and Ergonomics | 77 |
14 | Motion Study and Therbligs | 81 |
15 | Motion Economy Principles | 85 |
16 | Element Analysis | 95 |
17 | Personal, Fatigue, and Delay Allowances | 99 |
18 | Work Measurement and Engineered Standards | 113 |
19 | Performance Rating, Pace/Speed Rating Systems | 123 |
20 | The Best Pace/Speed Rating System & 100% Performance | 137 |
21 | Time Study | 151 |
22 | Work Sampling | 175 |
23 | Predetermined Motion Time Systems (PMTS) | 181 |
24 | Walter G. Holmes’ Predetermined Motion Time System | 191 |
25 | Methods-Time Measurement (MTM) | 211 |
26 | Maynard Operation Sequence Technique (MOST) | 235 |
27 | Basic Engineered Standard Times for a Few Activities | 239 |
28 | Quotas and Engineered Standard Times for New Jobs | 245 |
29 | Minimum Sample Size | 253 |
30 | Total Product Cost | 257 |
31 | Productivity: How to Measure It and How to Improve It | 263 |
32 | Computer Hardware and Computer Software | 267 |
| Appendix: Reference Tables | 269 |
| Index | 281 |
| About the Author | 284 |